How businesses can test AI agents before giving them more independence Tia Hopkins for Verizon Nov 4, 2026 Nov 4, 2026 Updated 2 hrs ago 0 A female customer support agent reviewing an AI chatbot. Andrey_Popov // Shutterstock Prefer us on Google Learn More Facebook Twitter Bluesky WhatsApp SMS Email Print Copy article link Save Tia Hopkins for Verizon kAmu@C D>2== 3FD:?6DD @H?6CD[ 2 C@FE:?6 D6CG:46 C6BF6DE 42? D6E @77 D6G6C2= E2D<D] pE 2? w'pr 4@>A2?J[ 7@C 6I2>A=6[ D@>6@?6 92D E@ =@@< FA E96 4FDE@>6C[ 4964< E96 D6CG:46 9:DE@CJ[ 4964< 2G2:=23:=:EJ 2?5 3@@< 2? 2AA@:?E>6?E] p? px 286?E 4@F=5 96=A H:E9 E92E[ 3FE 2 9F>2? ?665D E@ DE2J :? E96 =@@A 2?5 >2<6 DFC6 :E 5@6D E96 C:89E E9:?8]k^AmkAmq6=@H[ k2 9C67lQ9EEADi^^GK]E@^DE<2:286?EQm'6C:K@?k^2m @FE=:?6D 2 E9C66\DE286 2AAC@249 — 4C2H=[ H2=<[ CF? — E@ E6DE E92E H@C<7=@H 2?5 56E6C>:?6 H9:49 DE6AD ?665 =6DD @G6CD:89E] %9:D 2AAC@249 2=:8?D H:E9 8F:52?46 7C@> E96 k2 9C67lQ9EEADi^^86?2:]@H2DA]@C8^==>C:D<^==>_ea_ad\6I46DD:G6\286?4J^Qm~A6? (@C=5H:56 pAA=:42E:@? $64FC:EJ !C@;64E W~(p$!Xk^2m[ 2 ?@?AC@7:E 7@4FD65 @? D@7EH2C6 D64FC:EJ]k^Am People are also reading… Shenandoah's O'Rourke runs personal best in 2nd state XC appearance Pilot and passenger die in small plane crash near Hamburg State Cross Country Scoreboard: Friday, October 30 Top-ranked Lions eliminate Clarinda in 2nd round of playoffs What you need to know about Shenandoah adding high school soccer Shenandoah volleyball celebrates big strides, standout players at season-ending banquet Sidney's Haggerty named unanimous first team All-Corner volleyball Familiar foe ends playoff run for Shenandoah football 3 area players reach state to highlight tennis season Glow Medical Aesthetics welcomed to Clarinda Shenandoah boys take 13th at state cross country Pella invites students for hands-on look at manufacturing in Shenandoah Football Playoff Scoreboard: Friday, October 30 Strong finish to cross country career for Clarinda's Stogdill k9bmq67@C6 E6DE:?8[ 567:?6 H92E E96 286?E 42? 2446DDk^9bmkAmr@?D:56C E9:D 9JA@E96E:42= >6DD286 E@ 2? w'pr 3FD:?6DDik^AmkAm“~FC FADE2:CD pr DE@AA65 H@C<:?8 =2DE ?:89E] xE’D ga 568C66D FA E96C6] (6 925 D@>6@?6 7C@> J@FC 4@>A2?J @FE =2DE DF>>6C[ 3FE x 5@?’E C6>6>36C H9@] r2? D@>6@?6 4@>6 E@>@CC@H 27E6C?@@?n”k^AmkAm%@ 96=A C6DA@?5[ E96 286?E ?665D =:>:E65 2446DD E@ 4FDE@>6C C64@C5D[ E96 D6CG:46 9:DE@CJ 2?5 E96 E649?:4:2?’D 42=6?52C]k^Am kAmxE 5@6D ?@E ?665 A2JC@== C64@C5D[ 32?< 244@F?ED[ A2J>6?E\42C5 52E2 @C A6C>:DD:@? E@ :DDF6 C67F?5D] %9@D6 DJDE6>D 2?5 A6C>:DD:@?D 72== @FED:56 E96 2DD:8?>6?E]k^Am kAms67:?6 2446DD 3J HC:E:?8 2 ;@3 56D4C:AE:@? 7@C E96 286?E] %92E ;@3 56D4C:AE:@? DA6==D @FE :ED C6DA@?D:3:=:E:6D[ E96 :?7@C>2E:@? :E 42? 2446DD 2?5 H96C6 :ED 2FE9@C:EJ 6?5D] xE 2=D@ :56?E:7:6D H96C6 E96 286?E’D H@C< >FDE DE@A 7@C 9F>2? C6G:6H]k^AmkAm~(p$! 2=D@ C64@>>6?5D =:>:E:?8 2? 286?E’D A6C>:DD:@?D :? E96 3FD:?6DD DJDE6>D :E FD6D — 7@C 6I2>A=6[ 2==@H:?8 :E E@ 3@@< 2AA@:?E>6?ED H:E9@FE 8:G:?8 :E 2446DD E@ :DDF6 C67F?5D]k^Am k9bmrC2H= >62?D C6G:6H:?8 6G6CJ :>A@CE2?E DE6Ak^9bmkAmsFC:?8 E96 4C2H= DE286[ E96 286?E 42? A6C7@C> >F49 @7 E96 H@C<[ 3FE 2 A6CD@? C6G:6HD 6249 :>A@CE2?E 24E:@? 367@C6 :E 8@6D @? E@ E96 ?6IE E6IE] %92E 9F>2? @G6CD:89E >2<6D :E A@DD:3=6 E@ :56?E:7J 6CC@CD 2?5 4@CC64E E96 H@C<7=@H H9:=6 @G6CD:89E C6>2:?D 4=@D6]k^Am kAmu@C E96 9JA@E96E:42= w'pr C6BF6DE[ E96 4C2H= C6G:6H 4@F=5 7@==@H E9:D D6BF6?46ik^AmkAm%96 286?E :56?E:7:6D E96 4FDE@>6C]k^Am kAmr964<i s:5 :E AF== E96 C:89E 4FDE@>6Cnk^Am kAm%96 286?E AF==D =2DE DF>>6C’D D6CG:46 9:DE@CJ]k^AmkAmr964<i xD E9:D E96 C:89E G:D:Enk^AmkAm%96 286?E 5C27ED 2 C6DA@?D6]k^AmkAmr964<i xD E96 :?7@C>2E:@? 244FC2E6n (@F=5 x 24EF2==J D6?5 E9:Dnk^Am kAm%96 286?E 7:?5D 2? 2G2:=23=6 2AA@:?E>6?E]k^Am Listen now and subscribe: Apple Podcasts | Google Podcasts | Spotify | Stitcher | RSS Feed | SoundStack | All Of Our Podcasts kAmr964<i xD E92E E:>6 C62==J @A6?nk^AmkAm%96 286?E AC6A2C6D E96 3@@<:?8]k^AmkAmr964<i #:89E 4FDE@>6C[ C:89E E:>6[ C:89E E649?:4:2?nk^AmkAm%9:D DE286 :D 23@FE 4964<:?8 H96E96C E96 286?E A6C7@C>D E96 H@C< :E H2D 2DD:8?65[ 2?5 H96C6 4@CC64E:@?D 2C6 ?66565] '6C:7J 2?5 :>AC@G6 E96 H@C<7=@H F?E:= :E 4@?D:DE6?E=J AC@5F46D E96 D2>6 C6DF=E]k^Amk9bm(2=< >62?D C65F4:?8 4964<D @? C6=:23=6[ =@H6C\C:D< DE6ADk^9bm kAm~?46 EH@ 4@?5:E:@?D 2C6 4@?D:DE6?E=J >6E — E96 286?E 4@?D:DE6?E=J AC@5F46D E96 C:89E C6DF=E[ 2?5 E96 4@?D6BF6?46D @7 2 >:DE2<6 2E E92E DE6A 2C6 >2?28623=6 7@C E96 3FD:?6DD — :E’D @? E@ E96 ?6IE A92D6i H2=<]k^Am kAmuC2>6 E9:D DE286 2C@F?5 2 AC24E:42= BF6DE:@?i (9:49 4964<D 2C6 DE:== AC@E64E:?8 E96 3FD:?6DD[ 2?5 H9:49 4964<D 42? 36 C6>@G65nkDEC@?8m k^DEC@?8mk^AmkAm%96 286?E :56?E:7:6D E96 4FDE@>6C] *@F 5@?’E ?665 E@ 4964<]k^AmkAm%96 286?E AF==D D6CG:46 9:DE@CJ] *@F 5@?’E ?665 E@ 4964<]k^Am kAm%96 286?E FA52E6D E96 r#|] *@F 5@?’E ?665 E@ 4964<]k^Am kAm%96 286?E 5C27ED E96 4FDE@>6C C6DA@?D6] *@F DE:== 4964<]k^AmkAm%96 286?E AC@A@D6D 2? 2AA@:?E>6?E] *@F DE:== 4964< :7 E96 D4965F=6 :D F?FDF2= @C E96 C6BF6DE :D @FED:56 E96 C@FE:?6]k^Amk9bm#F? >62?D C@FE:?6 H@C< DE2JD H:E9:? E6DE65 3@F?52C:6Dk^9bmkAmsFC:?8 E96 CF? DE286[ E92E E6DE65 C@FE:?6 42? H@C< H:E9@FE 2 A6CD@? 2AAC@G:?8 6G6CJ DE6A] qFE :E’D 4=62C E92E 2?J ?6H @C 9:896C\C:D< C6BF6DED H:== DE:== 86E 7=28865 E@ E96 9F>2? 367@C6 E96 286?E E2<6D 7FCE96C 24E:@?]k^Am kAmu@C 6I2>A=6[ :7 E96 4FDE@>6C >6DD286 255D 2? 255:E:@?2= C6BF6DE 36J@?5 E96 D4@A6 @7 E92E 286?E’D ;@3 56D4C:AE:@?ik^Am kAm“… p=D@[ E96 E649?:4:2? 492C865 FD =2DE E:>6 7@C D@>6E9:?8 H6 5@?’E E9:?< H2D 7:I65] r2? J@F C67F?5 E92En”k^Am kAm%96 C67F?5 C6BF6DE 72==D @FED:56 E96 D6CG:46\2?5\2AA@:?E>6?ED 2DD:8?>6?E] %96 286?E 92D ?@ 2FE9@C:EJ E@ :DDF6 2 C67F?5[ 2?5 E96 C6BF6DE D9@F=5 36 A2DD65 @? E@ 9F>2? C6G:6H 367@C6 2?J C67F?5 24E:@? @44FCD]k^AmkAm%96 D2>6 AC:?4:A=6 2AA=:6D E@ 3:==:?8 5:DAFE6D[ F?FDF2= AC:4:?8 564:D:@?D @C @E96C C6BF6DED E92E C6BF:C6 2FE9@C:EJ 36J@?5 E96 H@C< 2=C625J 567:?65 2?5 E6DE65]k^Am kAm%96 :>A@CE2?E BF6DE:@? 5FC:?8 E96 CF? A92D6 :D H96E96C C@FE:?6 H@C< DE2JD H:E9:? :ED 2DD:8?65 3@F?52C:6D 2?5 6I46AE:@?D C6=:23=J C6249 2 A6CD@?] p? 286?E E92E 4@>A=6E6D DEC2:89E7@CH2C5 3@@<:?8D 3FE 4@?E:?F6D :?E@ F?2FE9@C:K65 564:D:@?D 92D ?@E >6E E92E DE2?52C5]k^Am kAm%96 8@2= :D 2 H@C<7=@H H9@D6 =:>:ED 2C6 F?56CDE@@5i %96 3FD:?6DD <?@HD H9:49 24E:@?D 42? 92AA6? 2FE@>2E:42==J[ H9:49 DE:== C6BF:C6 2AAC@G2= 2?5 H96C6 E96 H@C< >FDE DE@A]k^AmkAmk6>m%:2 w@A<:?D :D 7@F?56C 2?5 49:67 6I64FE:@? @77:46C @7 r%#{Zt)tr[ H96C6 D96 25G:D6D @C82?:K2E:@?D @? px 25@AE:@?[ 4J36C C6D:=:6?46 2?5 EFC?:?8 DEC2E68J :?E@ 6I64FE:@?]k^6>mk^Am kAmk2 9C67lQ9EEADi^^HHH]G6C:K@?]4@>^23@FE^?6HD^2:\286?E\D64FC:EJQmk6>m%9:D 2CE:4=6k^6>mk^2mk6>m H2D AC@5F465 3Jk^6>m k2 9C67lQ9EEADi^^GK]E@^DE<2:286?EQmk6>m'6C:K@?k^6>mk^2mk6>m 2?5 C6G:6H65 2?5 5:DEC:3FE65 3Jk^6>mk2 9C67lQ9EEADi^^9F3D]=2^"_b<=8$#_Q C6=lQ?@7@==@HQmk6>m $E24<6Ck^6>mk^2mk6>m]k^6>mk^Am 0 Comments Originally published on verizon.com, part of the BLOX Digital Content Exchange. The business news you need Get the latest local business news delivered FREE to your inbox weekly. Sign up! * I understand and agree that registration on or use of this site constitutes agreement to its user agreement and privacy policy. Related to this story Most Popular America's truckers on the brink with 221 bankruptcies this year At a time when affordability issues are at the center of U.S. voters’ concerns heading into the midterm elections, America’s smaller trucking … 'Nobody heard us' — why Gen Z leads protests across Europe From the suburbs of Paris to the squares of Belgrade, thousands have taken to the streets. What is the 'AI bubble' and what happens if it pops? U.S. based AI company Anthropic, maker of popular chatbot Claude, filed for its initial public offering (IPO) on Oct. 26, giving the public a … Cruise ship’s residents left stranded after fuel prices soar The Villa Vie Odyssey’s owner announced this week it would suspend operations and disembark passengers in Cambodia. 'I need a job to save my life': The hunt for work in America Job searches once took weeks. Now, more than 27% of job seekers have been looking for 27 weeks or longer without landing a role. Watch Now: Related Video Democrat James Talarico Flips Texas Senate Seat After Defeating Ken Paxton Democrats Make History With Record Midterm Victory Democrats Make History With Record Midterm Victory 'A generational win' for Dems as blue wave sweeps midterms 'A generational win' for Dems as blue wave sweeps midterms Iran war, Epstein, impeachment? What will Democrats do with control of Congress? Iran war, Epstein, impeachment? What will Democrats do with control of Congress?
America's truckers on the brink with 221 bankruptcies this year At a time when affordability issues are at the center of U.S. voters’ concerns heading into the midterm elections, America’s smaller trucking …
'Nobody heard us' — why Gen Z leads protests across Europe From the suburbs of Paris to the squares of Belgrade, thousands have taken to the streets.
What is the 'AI bubble' and what happens if it pops? U.S. based AI company Anthropic, maker of popular chatbot Claude, filed for its initial public offering (IPO) on Oct. 26, giving the public a …
Cruise ship’s residents left stranded after fuel prices soar The Villa Vie Odyssey’s owner announced this week it would suspend operations and disembark passengers in Cambodia.
'I need a job to save my life': The hunt for work in America Job searches once took weeks. Now, more than 27% of job seekers have been looking for 27 weeks or longer without landing a role.
